You must be an global admin or password administrator to perform these steps. Run these command in PowerShell
Connect-AzureAD
Check if the target user’s password is set to “never expired”
Get-AzureADUser -ObjectId [email protected] | Select-Object UserprincipalName,@{
N="PasswordNeverExpires";E={$_.PasswordPolicies -contains "DisablePasswordExpiration"}
}
Set the target user’s password to “Never Expire”
Set-AzureADUser -ObjectId <user ID> -PasswordPolicies DisablePasswordExpiration
Full article in https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/set-password-to-never-expire?view=o365-worldwide